Privacy Policy for
asia47 Players

When you interact with the asia47 platform — whether by browsing, registering an account, making a deposit, or contacting our support team — we collect certain categories of personal information. This section describes each category in detail so that you fully understand what data asia47 holds about you.

1.1 Registration Data

When you create an asia47 account, we collect the following mandatory information:

• Full legal name (as it appears on your government-issued ID)
• Date of birth (required for mandatory age verification — 18+ only)
• Residential address (city, district, and full postal address)
• Mobile phone number (for account verification and security alerts)
• Email address (for account communications and security notifications)
• Username and hashed password (we never store plain-text passwords)

1.2 Identity Verification (KYC) Data

To comply with our Know Your Customer (KYC) obligations and to confirm your eligibility to play, we may collect:

• Copies of government-issued identification (National ID card, passport, or driving licence)
• Proof of residential address (utility bill, bank statement, or official correspondence dated within three months)
• Proof of ownership of your registered payment method (e.g., a screenshot of your bKash or Nagad account showing your registered name)
• Selfie photograph for biometric identity confirmation, where required

1.3 Financial Data

To facilitate deposits and withdrawals, we collect transaction-related data including:

• Payment method type (bKash, Nagad, Rocket, Upay, bank transfer, Visa, or Mastercard)
• Transaction reference numbers and timestamps
• Deposit and withdrawal amounts in Bangladeshi Taka (BDT)
• Bank account or mobile wallet number associated with your transactions

We do not store full card numbers. Any card data processed through Visa or Mastercard is handled by our PCI-DSS compliant payment processor and is not retained on asia47 servers.

1.4 Technical & Usage Data

When you visit or use the asia47 platform, our servers automatically collect technical information, including:

• IP address and approximate geolocation (country and city level)
• Device type, operating system, and browser version
• Session duration, pages visited, and navigation patterns
• Game history, bet amounts, wager outcomes, and session timestamps
• Referring URL (the website from which you arrived at asia47.net)

1.5 Communications Data

When you contact our support team via live chat or email, we retain records of those communications — including the content of your messages, the timestamp, and the resolution outcome — for quality assurance and dispute resolution purposes. We do not record telephone calls at this time.

asia47 uses the personal data we collect for a defined set of specific, legitimate purposes. We do not use your data for any purpose that is incompatible with the purposes described below. The primary purposes for which we process your personal data are:

2.1 Account Management & Platform Operation

Your registration data is used to create and maintain your asia47 account, authenticate your identity on login, enforce the one-account-per-person policy, and personalise your platform experience. Without this data, we cannot operate your account.

2.2 Age Verification & KYC Compliance

As an 18+ only platform, asia47 has a legal and ethical obligation to verify that all registered players are adults. Your date of birth and identity documents are processed for the sole purpose of confirming your eligibility to use the platform. This processing is mandatory; failure to provide KYC documentation will result in account restrictions.

2.3 Payment Processing

Financial data is processed to facilitate your deposits and withdrawals via bKash, Nagad, Rocket, Upay, bank transfer, and international card providers. Transaction records are retained for accounting, fraud prevention, and dispute resolution purposes.

2.4 Fraud Prevention & Platform Security

Technical data — including IP addresses, device fingerprints, and login patterns — is used to detect and prevent fraud, identify duplicate accounts, investigate suspicious transactions, and protect the integrity of the asia47 platform for all players.

2.5 Responsible Gaming Monitoring

Gameplay data, including deposit frequency, session duration, and wagering patterns, is analysed to identify players who may be exhibiting signs of problem gambling. This processing is conducted in the interests of player welfare and is a core element of asia47's responsible gaming obligations. For full details, see our Responsible Gaming page.

2.6 Customer Support

Communications data is used to respond to your support queries, resolve disputes, and improve the quality of our support services. Support interactions are retained for a period of two years following the date of the interaction.

2.7 Marketing Communications

If you have explicitly opted in to marketing communications at the time of registration or at any subsequent point, asia47 may use your email address and/or phone number to send you promotional offers, bonus notifications, and information about new games or features. You may withdraw your consent to marketing communications at any time by contacting [email protected] with the subject line "Unsubscribe".

asia47 processes your personal data on one or more of the following legal grounds, depending on the specific processing activity:

3.1 Contractual Necessity

Processing your registration data, KYC documents, financial data, and gameplay data is necessary to fulfil the contract between you and asia47 — specifically, to provide you with access to the platform, process your wagers, and pay out your winnings. Without this processing, we cannot perform our contractual obligations to you.

3.2 Legal Obligation

Certain processing activities — including identity verification, transaction record-keeping, and fraud reporting — are carried out to comply with applicable legal requirements. asia47 is obligated to maintain records of financial transactions and to conduct due diligence on account holders.

3.3 Legitimate Interests

asia47 processes technical data, gameplay data, and communications data on the basis of our legitimate interests in operating a secure, fair, and commercially viable platform. This includes fraud detection, security monitoring, platform analytics, and responsible gaming oversight. In all cases where we rely on legitimate interests, we have assessed that those interests are not overridden by your privacy rights.

3.4 Consent

Marketing communications are sent exclusively on the basis of your explicit, freely given consent. You have the right to withdraw this consent at any time without affecting the lawfulness of any processing carried out prior to withdrawal.

asia47 shares personal data with a limited set of trusted third parties, strictly on a need-to-know basis and only to the extent necessary to fulfil the purposes described in this Privacy Policy. We do not share your personal data with any party for their own independent commercial purposes.

4.1 Payment Processors

To process your deposits and withdrawals, we share the minimum necessary financial data with our payment processing partners, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, and international card processors. These providers are contractually bound to process your data securely and solely for the purpose of executing your transactions.

4.2 Game Providers

Game content on the asia47 platform is supplied by third-party providers including Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi. To deliver live dealer tables and RNG-certified casino games, these providers receive a limited set of technical session data. They do not receive your full personal profile, KYC documents, or financial data.

4.3 Identity Verification Services

Where automated KYC verification is employed, asia47 may share your identity documents and registration data with a certified identity verification provider for the purpose of document authentication and age confirmation. This processing is governed by a data processing agreement with equivalent protections to those described in this policy.

4.4 Legal & Regulatory Disclosure

asia47 may disclose personal data to law enforcement agencies, regulatory authorities, or courts where required to do so by law, by court order, or in connection with an investigation into fraud, money laundering, or other criminal activity. In such cases, asia47 will disclose only the minimum data required to satisfy the legal obligation.

4.5 Corporate Transactions

In the event of a merger, acquisition, or sale of substantially all of asia47's assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and of any material changes to data processing that result from it.

asia47 uses cookies and similar tracking technologies to improve your experience on the platform, maintain your session security, and analyse how the platform is used. This section explains the types of cookies we use and how you can manage your preferences.

5.1 What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They allow the website to remember your preferences, keep you logged in during a session, and collect anonymous analytics data. Cookies cannot execute programmes or transmit viruses to your device.

5.2 Types of Cookies We Use

• Strictly Necessary Cookies: These cookies are essential for the platform to function. They maintain your login session, remember your language and currency preference (BDT), and keep your account secure. These cookies cannot be disabled without breaking core platform functionality.
• Analytics Cookies: We use anonymous analytics cookies to understand how visitors navigate asia47.net — which pages are visited most often, how long sessions last, and where users drop off. This data is aggregated and cannot be used to identify individual users.
• Functional Cookies: These cookies remember your in-platform preferences, such as your preferred game lobby view, recently played games, and notification settings, to personalise your experience between sessions.
• Security Cookies: Short-lived cookies used to protect against cross-site request forgery (CSRF) attacks and other common web security threats. These are automatically deleted at the end of your browser session.

5.3 Managing Cookies

You can control and manage cookies through your browser settings. Most modern browsers allow you to view, block, or delete cookies at any time. Please note that disabling strictly necessary cookies will impair your ability to log in and use the asia47 platform. Links to cookie management instructions for major browsers are widely available through your browser's help documentation.

asia47 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply:

When retention periods expire, personal data is securely deleted or anonymised in accordance with our internal data lifecycle management procedures. Anonymised data (which cannot be linked back to any individual) may be retained indefinitely for statistical analysis and platform improvement.

As a registered user of the asia47 platform, you hold a number of rights with respect to your personal data. asia47 is committed to honouring these rights promptly and without unnecessary barriers. To exercise any of the rights described below, contact us at [email protected] with the subject line "Data Rights Request".

7.1 Right of Access

You have the right to request a copy of all personal data that asia47 holds about you. We will provide this information in a structured, commonly used, machine-readable format (such as CSV or PDF) within 30 days of receiving your verified request.

7.2 Right to Rectification

If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. For changes to core registration data (name, date of birth, address), you may be required to provide supporting documentation to confirm the updated information.

7.3 Right to Erasure

You may request the deletion of your personal data where: (a) it is no longer necessary for the purposes for which it was collected; (b) you withdraw consent and there is no other legal basis for processing; or (c) you object to processing based on legitimate interests and no overriding legitimate grounds exist. Please note that certain data — particularly financial records and KYC documents — must be retained for legal compliance reasons and cannot be erased on request alone.

7.4 Right to Data Portability

Where processing is based on your consent or on contractual necessity, you have the right to receive your personal data in a portable format and to request that it be transferred directly to another service provider where technically feasible.

7.5 Right to Object

You have the right to object to the processing of your personal data where that processing is based on our legitimate interests. Upon receiving such an objection, asia47 will cease the relevant processing unless we can demonstrate compelling legitimate grounds that override your interests, or unless the processing is necessary for the establishment or defence of legal claims.

7.6 Right to Withdraw Marketing Consent

If you have opted in to receive marketing communications from asia47, you may withdraw that consent at any time by emailing [email protected] with the subject line "Unsubscribe". Withdrawal of marketing consent does not affect the operation of your account or your ability to use the platform.

asia47 takes the security of your personal data seriously and implements a comprehensive set of technical and organisational measures to protect it against unauthorised access, loss, alteration, or disclosure.

8.1 Encryption

All data transmitted between your browser or app and asia47.net is encrypted using 256-bit SSL/TLS encryption. Data stored on asia47 servers — including passwords, KYC documents, and financial records — is encrypted at rest using industry-standard AES-256 encryption. Passwords are hashed using bcrypt with a unique per-account salt; we never store or transmit plain-text passwords under any circumstances.

8.2 Access Controls

Access to personal data within asia47's internal systems is governed by strict role-based access controls. Only authorised personnel with a demonstrable business need are granted access to sensitive player data. All internal access events are logged and reviewed on a regular basis by our security team.

8.3 Infrastructure Security

The asia47 platform is hosted on enterprise-grade cloud infrastructure with firewalls, intrusion detection systems, and automated vulnerability scanning. Regular penetration testing and security audits are conducted by qualified independent assessors to identify and remediate potential weaknesses before they can be exploited.

8.4 Data Breach Response

In the event of a personal data breach that poses a risk to the rights and freedoms of our players, asia47 will notify affected individuals without undue delay and will take immediate steps to contain and remediate the breach. We maintain a documented incident response plan that is reviewed and tested on a regular basis.

8.5 Your Responsibilities

While asia47 implements robust security measures on our side, account security is a shared responsibility. You are responsible for keeping your login credentials confidential, choosing a strong and unique password, enabling two-factor authentication (2FA), and logging out of your account when using shared devices. asia47 will never ask you for your password via email or live chat.

The asia47 platform integrates with a number of third-party services to deliver a complete gaming experience. This section clarifies how those integrations relate to your personal data.

9.1 Game Content Providers

Games supplied by Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, Ezugi, and other certified providers are delivered via embedded iframes or API integrations. When you launch a game, a session token is passed to the relevant provider to initialise your game session. This token does not contain your full personal profile. Each provider operates under its own certified data security framework.

9.2 Payment Service Providers

When you initiate a deposit or withdrawal via bKash, Nagad, Rocket, Upay, or a bank transfer, the relevant portion of your transaction data is shared with that provider's API. These providers are independently regulated financial services entities and operate under their own privacy policies. asia47 is not responsible for the data practices of third-party payment providers once data leaves our systems in connection with a transaction.

9.3 Analytics & Performance Tools

asia47 uses internal analytics tools to monitor platform performance and understand user behaviour at an aggregate level. Any analytics data collected is anonymised before analysis and is not linked back to individual player profiles. We do not use third-party advertising networks or social media tracking pixels on the asia47.net domain.

9.4 External Links Disclaimer

asia47.net does not contain links to external third-party websites. In the event that any such link appears in the future (for example, in a game provider's information panel), asia47 is not responsible for the privacy practices of those external sites and recommends that you review their privacy policies independently.

10.1 Updates to This Policy

asia47 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, changes in applicable law, or improvements to our platform. When material changes are made, we will update the "Last Updated" date at the top of this page and notify registered users via email where reasonably practicable. Your continued use of the platform after the publication of a revised Privacy Policy constitutes your acceptance of the updated terms.

10.2 Governing Language

This Privacy Policy is written in English. In the event of any discrepancy between an English version and any translated version, the English version shall prevail in all respects.

10.3 Contact Our Data Team

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how asia47 handles your personal information, please contact us using the details below. We aim to respond to all privacy-related enquiries within 14 calendar days.

• Email: [email protected] (subject line: "Privacy Enquiry")
• Live Chat: Available 24/7 via the asia47.net platform
• Response Time: Within 14 calendar days (Bangladesh Standard Time)